This lawsuit is against Mercedes Benz. It is actually against the 2500 and 3500 Sprinters. These vehicles have rooftop air conditioning units. The lawsuit was filed was because it was believe that Mercedes Benz did not tell the customers about this problem when they bought the vehicles. Also, the air conditioning units were very defective in design. So much so that there were unfixable.
The plaintiff in this case is Elizabeth De Feria. She said that she and her friends had rented the Sprinter for a trip. The trip was from South Florida to Tennessee. She said that water leaked from the air conditioning unit in the roof of the vehicle. The water fell in the passenger area of the vehicle. The water fell on them and they were soaked. As a result they were not able to enjoy their trip. The font seat was wet. And the passengers had to hold a garbage can under the leak.
This was not the only complaint that came in. There were also other complaints from others online. There are even YouTube videos. One of them showed water falling into the cabin of the vehicle. The driver said that he had taken the car in for repairs 3 times. And the problem was not fixed at all. There was also another complaint from someone who also rented the vehicle. Selcuk Huryasar said that the two vehicles that he rented had the same problem. Both had problems but the second one he rented was worse and he had to return it as quickly as 6 hours later. Those who have vehicle rental companies say the entire Sprinter line of vehicles have issues with the rooftop air conditioning units. One owner of such a vehicle rental company is Sharky Laguana. He owns a rental company in San Francisco. He says that about 80% of his Sprinter vehicles have this problem. He says you can see the leak marks on the roof. These appear as black marks. He says that he has spent a lot of money to repair these vehicles. He has spent more than $100,000 in repair costs and also in discounts to customers who were angry and not happy with these vehicles. He actually said he paid the money to Mercedes to fix the problem. He is not happy that Mercedes knows of this issue and is not doing anything to fix this issue. He is also one of the people suing the company.
I am honestly surprised that a luxury vehicles manufacturer is actually playing these games. It is natural when you pay a lot of money to either buy or rent a luxury vehicles that you expect the vehicle to work well. That is why you are willing to pay more for the vehicle. One with the Mercedes Benz label especially. If I were to buy a Mercedes Benz, I would expect it to be better than any other car. I would not expect problems. Especially problems that cannot be fixed. If I had one of these vehicles, I would also be upset. And I would also most likely sue the company.
Nobody knows why there is water in the air conditioning unit. The company refuses to be interviewed. I would expect a company that makes luxury vehicle will either own to the problems and recall all of them to have them fixed. Since they cannot be fixed, then the company could maybe install new units. I know that these may take a lot of money on the company’s part but honestly, this is a company that sells luxury cars. They should fix these issues or their reputation could be tarnished forever. I know that I would want to fix the problem so that it does not affect the reputation of the company. Why would I not? So it is disturbing that Mercedes will not own up to this mistake.
I would definitely be checking the seal around the air conditioning unit. Also the drainage system may be a problem. So I do not know why the company will not even do that. Of course the company will not talk about the complaints that it has received so far. So I am glad to learn that the case has been settled. This will affect 8,000 drivers in California. With the settlement, the drivers will not have to pay for the repairs. The company will provide extended warranties. In addition, the company will inspect the seals as part of the maintenance schedule.
It is estimated that the repairs for these air conditioning units in the Sprinter vehicles can cost those who are class members in this case $500 – $1000. So you are considered a class member if you live in the United States and you either own or lease one of these 2010-2014 Mercedez Benz and also Freightliner Sprinter 2500 or 3500 vehicles. You must have bought your vehicles in the United States or leased them in the United States.
If you are a class member in this case, you will most likely have to file a Mercedes Sprinter Van Class Action Lawsuit Settlement claim form. However, currently there is not much information on this case which is known as Digby Adler Group LLC v. Mercedes-Benz USA LLC et al. The case number is 3:14-cv-02349. If you are a class member, you should be getting or may already have received a notice in the mail. If you did not or do not get the notice in the mail, you can get all the information about this case on the settlement website. Right now I have not found this website either.
Once the Mercedes Sprinter Van Class Action Lawsuit Settlement administrator has been decided, then the settlement administrator will set up a website that will have all the information that you need about this case. If you have to submit a claim form, that is where you will get information on how you can submit this and what the deadline for submission is going to be. That will be very important because if you miss the deadline, then your claim will not be considered valid. You will also be able to find out about the other legal actions that you can take in the case.
The best of the web is brought to you by Hubsly.com.